|Association Resource Center (ARC) has been in business since 1980, specializing in association and conference/trade show marketing and management services to state, national and international associations and organizations.
Our key to success has been our ability to meet the specialized needs of our clients. No two associations are the same, and our experience enables us to provide a seamless transition to our firm. We have more than 15 associations who depend on ARC to handle their management needs.
When choosing an association management firm, you are really choosing people. Our staff team members are dedicated and specifically trained to provide client members and leaders with informed, timely and accurate services.
Our staff becomes versed in the needs of each of our client associations. Each client telephone is answered promptly by staff members assigned to support member needs and questions. Administrative staff support includes a seasoned association executive dedicated to coordinating the daily affairs and needs for each client.
We are dedicated to the concepts of integrity, credibility and service, as is evidenced by the tenure of our clients. Some clients have retained ARC for over 19 years.
ARC staff’s dedication and personal attention to detail is unparalleled. Our clients continually praise our efforts and recognize our commitment to excellence in everything we do. ARC’s goal: your success is our most important objective. We manage what you want managed, personally assist you, your exhibitors, speakers and members with solutions to problems, “get in the trenches” with you to push through difficult issues — and in doing so, our staff develops the feeling of ownership with you, for the organization’s success.
We know that meeting deadlines is a must in our business ARC staff, no matter how busy or how demanding a task, meets deadlines.
Our management is supported by a team of staff members all dedicated and specifically trained to provide client members and leaders with informed, timely and accurate services.
The word that best describes our company organization? Teamwork. We all come together, when necessary, to ensure that deadlines are met. We meet daily within each client-specialized department. These meetings are not only used for day-to-day scheduling and housekeeping, but create an atmosphere of sharing and reinforce teamwork.
When choosing an association management firm, you are really choosing people. The employees of ARC are among the most dedicated and competent in the association industry. Each one feels personally responsible for the success of the clients for whom they work. Our goal is to assure that every call placed is handled professionally. In addition, every letter, fax, or publication sent out goes through a credible proofreading system.
The hiring process completed by ARC is thorough, accurate, and efficient. Great attention is paid to an employee’s ability to be a team player, their ability to “do whatever it takes to get the job done,” honesty and integrity traits, and their caring attitude. We hire great staff so you can have great staff!
Our company core values are the foundation of our organization:
- Quality -- We are committed to excellence in service to our association and corporate clients.
- Integrity -- We are dedicated to conducting our business in an honest and forthright manner.
- Teamwork -- We recognize the need to work in conjunction with our fellow associates.
- Respect -- We demonstrate the highest regard for the worth and rights of others.
- Creativity -- We practice continuous improvement through innovation.
- Accountability -- We deliver on our commitments.